[LRUG] Running a business, and outsourcing non-coding tasks to others

[Sam Livingston-Gray]

The one thing that seems like it could possibly be outsourced would be
customer support—a virtual assistant might be able to help with at least
routine inquiries (e.g., recurring billing).  However, it's probably still
better for you to deal with the annoying ones yourself, so that (if it
comes to that) you know which customers to issue refunds to and politely
send on their way.

-Sam

On Fri, May 22, 2015 at 10:13 AM, Evgeny Shadchnev <
evgeny.shadchnev at gmail.com> wrote:

> Asfand,
>
> If you're looking to start this way, then, I'm afraid, it's hardly
> possible. These tasks are the core of what a person starting a business
> does: deciding what to do, selling it to customers and interacting with
> them to improve the idea. While there are people who will take your money
> to do market research, generate leads and provide customer support, I can't
> think of a single business that was successfully started this way. Once the
> business is off the ground, it'll be possible to get help in all these
> areas but not in the very beginning.
>
> Best regards,
> Evgeny
>
> On Fri, May 22, 2015 at 5:59 PM, Asfand Yar Qazi <ayqazi at gmail.com> wrote:
>
>> Hi,
>>
>> I was wondering if any the people here running their own businesses
>> have outsourced some business activities to other companies? I've been
>> considering getting others to do things like:
>>
>> * Market research - is my idea actually going to be used? Will it
>> actually generate income?
>>
>> * Sales, marketing and promotion - telling people about the business
>>
>> * Customer service - dealing with annoying customers
>>
>> Is it feasible to do this? Thanks!
>>
>> Regards,
>>      Asfand Yar Qazi
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