[LRUG] [ANN] Jelly, the shared inbox for the rest of us

[Rory Sinclair]

Hey James,

Just wanted to say congrats, this looks really great, and actually I think our Support team could really use something like this - they've been locked in some Salesforce hell for a while now, and are just emerging from the other side of it.

I hope its a huge success - kudos to the team :)

Cheers

- R


> On 30 Oct 2024, at 11:39, James Adam <james at lazyatom.com> wrote:
> 
> Hey folks,
> 
> I’ve been pretty quiet recently, almost entirely because having a young family sucks up a lot of time, but also because I’ve been working hard building something, and we are finally ready to let more people start using it.
> 
> Jelly <https://letsjelly.com/> is our take on a simple-but-powerful shared inbox for (small) teams, groups, community organizers, and basically anyone who needs to share an email inbox.
> 
> A lot of the inspiration for building this comes from being involved in organising things like LRUG & RubyManor, and working as part of small teams like Free Range. We’ve needed a shared view of all the emails coming in and going out of our group, and a way to clearly see who is handling what so that we don’t step on each other’s toes or duplicate efforts.
> 
> Every time I’ve searched for something that would let us do that, I always end up looking at ZenDesk or HelpScout or other customer-support-focussed tools, which yes, would definitely work, but 
> 
> a) they’re over-complicated and focussing on a way of dealing with email (i.e. “tickets”) that doesn’t really map to reality, and
> b) they are so expensive as soon as you get even a couple of folk involved.
> 
> Our pitch with Jelly is simple: treat email like email, and don’t charge per-seat so that everyone who should be collaborating can without anyone having to worry about if it’s worth the cost to add them.
> 
> Anyway, blah blah blah. Our hope is to make something that works really well for small company teams/startups as well as communities and other groups. LRUG itself has been a beta user since the start, and I think it’s working pretty well for them? Right? I hope so??! 😅
> 
> If you’d like to try it, please do check it out. And if you have any questions or want to know more, get in touch with me. We’re offering discounts for any teams that we can talk to and learn from.
> 
> https://letsjelly.com <https://letsjelly.com/>
> 
> Hopefully I’ll get back to an LRUG meeting soon!
> 
> — James
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