<div dir="ltr"><div style>**self-promotion alert!**</div><div><br></div>If you're invoicing customers on a regular basis, you should check out GoCardless.com. It will save you a tonne of manual work.<div><br></div><div style>
(I work for GoCardless...!)</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Jan 7, 2013 at 2:56 PM, Andrew Stewart <span dir="ltr"><<a href="mailto:boss@airbladesoftware.com" target="_blank">boss@airbladesoftware.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hello El Ruggers,<br>
<br>
I run an SaaS webapp. I invoice customers (who are companies) monthly and they pay by BACS.<br>
<br>
One of my customers, Customer A, has three months' unpaid invoices. Customer A recently went into liquidation and their staff was employed by another company, Customer B. The employees from Customer A who now work at Customer B are continuing to use their account in my webapp.<br>
<br>
Customer B is happy to pay invoices henceforward but they refuse to pay Customer A's invoices because they did not take over Customer A's liabilities. I spoke to the administrator of Customer A's liquidation and they said that realistically there's no prospect of my unpaid invoices being paid out of the liquidation.<br>
<br>
Here's my question: should I press Customer B for Customer A's unpaid invoices on the grounds that they are using an account which has unpaid invoices? After all Customer B may not have taken on Customer A's liabilities but they have taken on A's data. Or should I let it go?<br>
<br>
(Either way I'll be stricter about unpaid invoices in future ;)<br>
<br>
Thanks in advance,<br>
Andy Stewart<br>
<br>
<br>
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</blockquote></div><br></div>