<div dir="ltr">Hi Murray,<div><br></div><div>Instead of pausing, you could add a unique identifier for each recipient, perhaps in the e-mail address (From: <a href="mailto:murray.steele%2Btest123@lrug.org" target="_blank">murray.steele+test123@lrug.org</a>) or in the body, if the body is sent as part of the response.</div><div><br></div><div>Not sure if it would work; that was just an idea off the top of my head.</div><div><br></div><div>Jonny</div><div class="gmail_extra"><br><div class="gmail_quote">On 8 February 2016 at 16:59, Murray Steele <span dir="ltr"><<a href="mailto:murray.steele@lrug.org" target="_blank">murray.steele@lrug.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hi all,<div><br></div><div>It seems that someone has signed up to this list using an email address that is hooked up to an support ticket service. What this means is that everyone who sends a mail to our list gets an automated response from <a href="mailto:donotreply@secureserver.net" target="_blank">donotreply@secureserver.net</a> saying: </div><div><br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">Your inquiry has been received, You should expect a response within 72 hours. <br>This is your Incident ID: 28663324 <br>Thanks, <br>Customer Service </blockquote><div><br></div><div>I’ve checked the list member database and it doesn’t look like anyone is signed up with a <a href="http://secureserver.net" target="_blank">secureserver.net</a> email, but I think it’s a godaddy service so it could be *any* domain. There doesn’t appear to be anything in the mail headers that explain who the original recipient was either.</div><div><br></div><div>Anyone got any ideas how we might track this down? Someone has already suggested that we brute-force it by sending an email to every member and checking the responses - but there’s got to be a better way (particularly as there are ~1500 members to go through and I’d have to pause between each to wait for the response).</div><div><br></div><div>Cheers,</div><div><br></div><div>Murray</div></div>
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