[LRUG] To be paid or not to be paid, that is the question (sort of)

[Andrew Stewart]

Hello El Ruggers,

I run an SaaS webapp.  I invoice customers (who are companies) monthly and they pay by BACS.

One of my customers, Customer A, has three months' unpaid invoices.  Customer A recently went into liquidation and their staff was employed by another company, Customer B.  The employees from Customer A who now work at Customer B are continuing to use their account in my webapp.

Customer B is happy to pay invoices henceforward but they refuse to pay Customer A's invoices because they did not take over Customer A's liabilities.  I spoke to the administrator of Customer A's liquidation and they said that realistically there's no prospect of my unpaid invoices being paid out of the liquidation.

Here's my question: should I press Customer B for Customer A's unpaid invoices on the grounds that they are using an account which has unpaid invoices?  After all Customer B may not have taken on Customer A's liabilities but they have taken on A's data.  Or should I let it go?

(Either way I'll be stricter about unpaid invoices in future ;)

Thanks in advance,
Andy Stewart