[LRUG] To be paid or not to be paid, that is the question (sort of)

[Tom Blomfield]

**self-promotion alert!**

If you're invoicing customers on a regular basis, you should check out
GoCardless.com. It will save you a tonne of manual work.

(I work for GoCardless...!)


On Mon, Jan 7, 2013 at 2:56 PM, Andrew Stewart <boss at airbladesoftware.com>wrote:

> Hello El Ruggers,
>
> I run an SaaS webapp.  I invoice customers (who are companies) monthly and
> they pay by BACS.
>
> One of my customers, Customer A, has three months' unpaid invoices.
>  Customer A recently went into liquidation and their staff was employed by
> another company, Customer B.  The employees from Customer A who now work at
> Customer B are continuing to use their account in my webapp.
>
> Customer B is happy to pay invoices henceforward but they refuse to pay
> Customer A's invoices because they did not take over Customer A's
> liabilities.  I spoke to the administrator of Customer A's liquidation and
> they said that realistically there's no prospect of my unpaid invoices
> being paid out of the liquidation.
>
> Here's my question: should I press Customer B for Customer A's unpaid
> invoices on the grounds that they are using an account which has unpaid
> invoices?  After all Customer B may not have taken on Customer A's
> liabilities but they have taken on A's data.  Or should I let it go?
>
> (Either way I'll be stricter about unpaid invoices in future ;)
>
> Thanks in advance,
> Andy Stewart
>
>
> _______________________________________________
> Chat mailing list
> Chat at lists.lrug.org
> http://lists.lrug.org/listinfo.cgi/chat-lrug.org
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.lrug.org/pipermail/chat-lrug.org/attachments/20130107/41b94c86/attachment-0003.html>