[LRUG] [FINANCE] Startup/finance question around invoices

[Alex Tomlins]

Hi,

Andrews & Arnold (ISP) have written a lot of good stuff on this topic - 
http://www.paylate.co.uk/.  Well worth a read.

Alex

On 08/08/14 10:59, Sleepyfox wrote:
> Apologies if this is off-topic, but I know a lot of people on the list 
> run their own startups or consultancies and so may be interested in 
> the discussion.
>
> # Challenge
> I have a client that for the third time running is late with paying 
> their invoice. They have one of our team members working for them out 
> with one of *their* clients (DWP), but despite our client being a 
> multi-national consultancy employing 1600 people our best attempts to 
> try and gently escalate the issue within their organisation have met 
> with responses ranging from "stop rocking the boat", "why are you 
> wasting my time", "go through proper channels" and "this is business 
> as usual".
>
> I'm wondering if anyone here has any helpful advice on how to persuade 
> clients to be more prompt with paying up. We're very clear with our 
> T&Cs (payment due within 14 days of receipt, interest due afterwards 
> at X% rate etc. etc.) and we're very prompt with issuing invoices and 
> very responsive to any queries from clients' finance departments or 
> accountants.
>
> I'm at a loss for what I can be doing better/differently - any clues?
>
> Thanks, and apologies again if this is [too] off-topic,
>
> Fox
> --
> "What does the @sleepyfox say?"
>
>
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-- 
Alex Tomlins
Email/Jabber: alex at tomlins.org.uk

There are two kinds of people in the world: those who finish what they started

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