[LRUG] Feet up/hands off/phone off managed hosting/peace of mind

[Gabe da Silveira]

I'll put in a good word for Engine Yard.  We've been using them for over 7
years (since they were building their own clusters), and their support is
excellent.  They just re-jiggered their pricing and there are multiple
support levels now which I'm not very familiar with.  We are just using
basic support in order to save money, so they don't do anything proactive
like this for us, but they will at higher support levels, it's worth at
least talking to them to discuss your use case.

-gabe

On Wed, Sep 24, 2014 at 10:59 AM, Tim Harding <tim.harding at gmail.com> wrote:

> Hi,
>
> I'd like to turn my phone off at night, safe in the knowledge that unless
> we've deployed a pile of crap then anything that goes wrong with our Rails
> sites will be sorted out quickly and sensibly before I get a knock at the
> door letting me know that I really should be awake now.
>
> I'm happy to pay for that service.
>
> Does anyone have good experiences with this type of managed hosting?
>
> Engine Yard?
> Rackspace?
> Any one else?
>
> Basically I'd like a 24/7 support desk that gets the equivalent of the
> Pingdom alerts that from time to time wake me up and who restart Apache or
> MySQL within a few minutes like I would.
>
> Could be a third party service company that works with servers hosted
> elsewhere too but I sort of imagine it would be a PaaS type operation w/ a
> good support service.
>
> Thanks,
>
> -Tim
>
>
> _______________________________________________
> Chat mailing list
> Chat at lists.lrug.org
> Archives: http://lists.lrug.org/pipermail/chat-lrug.org
> Manage your subscription: http://lists.lrug.org/options.cgi/chat-lrug.org
> List info: http://lists.lrug.org/listinfo.cgi/chat-lrug.org
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.lrug.org/pipermail/chat-lrug.org/attachments/20140924/99bc2a1e/attachment-0003.html>