[LRUG] [OT] Someone is signed up via an support / ticket service

Beo nick at beo.so
Mon Feb 8 09:09:17 PST 2016

Does filtering out all gmail and other widely used domains get that 1500 count down a bit?

Nick Tabernacle  | nick at beo.so | 07515653219

On 8 Feb 2016, at 16:59, Murray Steele <murray.steele at lrug.org> wrote:

Hi all,

It seems that someone has signed up to this list using an email address that is hooked up to an support ticket service.  What this means is that everyone who sends a mail to our list gets an automated response from donotreply at secureserver.net <mailto:donotreply at secureserver.net> saying: 

Your inquiry has been received, You should expect a response within 72 hours. 
This is your Incident ID: 28663324 
Customer Service 

I’ve checked the list member database and it doesn’t look like anyone is signed up with a secureserver.net <http://secureserver.net/> email, but I think it’s a godaddy service so it could be *any* domain.  There doesn’t appear to be anything in the mail headers that explain who the original recipient was either.

Anyone got any ideas how we might track this down?  Someone has already suggested that we brute-force it by sending an email to every member and checking the responses - but there’s got to be a better way (particularly as there are ~1500 members to go through and I’d have to pause between each to wait for the response).


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