[LRUG] [OT] Someone is signed up via an support / ticket service

[Jonny Arnold]

Hi Murray,

Instead of pausing, you could add a unique identifier for each recipient,
perhaps in the e-mail address (From: murray.steele+test123 at lrug.org) or in
the body, if the body is sent as part of the response.

Not sure if it would work; that was just an idea off the top of my head.

Jonny

On 8 February 2016 at 16:59, Murray Steele <murray.steele at lrug.org> wrote:

> Hi all,
>
> It seems that someone has signed up to this list using an email address
> that is hooked up to an support ticket service.  What this means is that
> everyone who sends a mail to our list gets an automated response from
> donotreply at secureserver.net saying:
>
> Your inquiry has been received, You should expect a response within 72
>> hours.
>> This is your Incident ID: 28663324
>> Thanks,
>> Customer Service
>
>
> I’ve checked the list member database and it doesn’t look like anyone is
> signed up with a secureserver.net email, but I think it’s a godaddy
> service so it could be *any* domain.  There doesn’t appear to be anything
> in the mail headers that explain who the original recipient was either.
>
> Anyone got any ideas how we might track this down?  Someone has already
> suggested that we brute-force it by sending an email to every member and
> checking the responses - but there’s got to be a better way (particularly
> as there are ~1500 members to go through and I’d have to pause between each
> to wait for the response).
>
> Cheers,
>
> Murray
>
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