[LRUG] [OT] Someone is signed up via an support / ticket service

Sleepyfox sleepyfox at gmail.com
Mon Feb 8 09:10:30 PST 2016


Likewise - except I assumed it was a fishing attempt.

Fox
--

On 8 February 2016 at 17:01, Mark Burns <markthedeveloper at gmail.com> wrote:
> I have been getting messages just like that as what I thought was spam
> although looked no further into it.
> On Mon, 8 Feb 2016 at 16:59, Murray Steele <murray.steele at lrug.org> wrote:
>>
>> Hi all,
>>
>> It seems that someone has signed up to this list using an email address
>> that is hooked up to an support ticket service.  What this means is that
>> everyone who sends a mail to our list gets an automated response from
>> donotreply at secureserver.net saying:
>>
>>> Your inquiry has been received, You should expect a response within 72
>>> hours.
>>> This is your Incident ID: 28663324
>>> Thanks,
>>> Customer Service
>>
>>
>> I’ve checked the list member database and it doesn’t look like anyone is
>> signed up with a secureserver.net email, but I think it’s a godaddy service
>> so it could be *any* domain.  There doesn’t appear to be anything in the
>> mail headers that explain who the original recipient was either.
>>
>> Anyone got any ideas how we might track this down?  Someone has already
>> suggested that we brute-force it by sending an email to every member and
>> checking the responses - but there’s got to be a better way (particularly as
>> there are ~1500 members to go through and I’d have to pause between each to
>> wait for the response).
>>
>> Cheers,
>>
>> Murray
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>
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